Case Studies | The Marketing Centre

Sona Insurance: Creating a Strategic System for Sustainable Growth

Written by Stephen Rumbelow | 15 May 2025

The Challenge

Sona Insurance is a modern, independent insurance broker offering a whole new approach — personal, expert, and tailored.

While the business had grown through trusted relationships, it needed to move beyond word-of-mouth to meet 2025 growth targets. Competing on price alone was no longer sustainable.

Sona needed to clearly articulate its value, reach new commercial and property audiences, and build a marketing system that could scale — all without in-house infrastructure, Customer Relationship Management (CRM) system, or previous marketing activity.