15 May 2025

Expert View: Product Marketing: The Secret Weapon Your Business Need

Summary

  • Product marketing bridges product development, sales, and customer success by deeply understanding customer needs, crafting compelling narratives, and driving go-to-market strategies that fuel growth.
  • The Marketing Centre offers expert support to help businesses improve sales performance, customer engagement, and brand storytelling through tailored product marketing strategies.
  • For small businesses, product marketing is essential to ensure content, SEO, and social media efforts are focused, impactful, and aligned with the overall marketing strategy.
Expert View: Product Marketing: The Secret Weapon Your Business Need
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SME CEOs and Managing Directors, are you ready to unlock the true potential of your products and services?

In today's competitive landscape, simply having a great offering isn't enough. You need to tell a compelling story, reach the right audience, and demonstrate undeniable value.

At The Marketing Centre, we're passionate about helping businesses like yours thrive. We understand that in today's dynamic market, you need more than just a marketing plan; you need a strategic partner who can help you navigate the complexities of product development, sales, marketing, and customer success.

That's where my expertise in product marketing comes in!

Product marketing is a strategic marketing function that bridges the gap between product development, sales, marketing, and customer success. It's about understanding your customers deeply, crafting compelling narratives around your products, and driving demand that fuels business growth.

Why is product marketing so critical?

  • Customer-centricity: Product marketing champions the customer. By understanding their needs, pain points, and aspirations, you can create products and marketing campaigns that truly resonate. At The Marketing Centre, we help businesses develop detailed customer personas, ensuring that every marketing effort is targeted and effective.
  • Go-to-market expertise: Launching a new product or entering a new market requires a strategic roadmap. Product marketers excel at developing and executing go-to-market strategies that maximize impact and minimize risk. The Marketing Centre's experienced product marketers, including myself, can guide you through this process, ensuring a smooth and successful launch.
  • Sales enablement: Equipping your sales team with the right tools and knowledge is crucial for closing deals. Product marketers create compelling sales materials, train sales teams, and provide ongoing support to drive revenue growth. The Marketing Centre provides comprehensive sales enablement support, empowering your sales team to achieve peak performance.
  • Brand storytelling: In a world saturated with information, capturing attention requires a compelling narrative. Product marketers craft stories that connect with customers on an emotional level, building brand loyalty and advocacy. The Marketing Centre's expertise in brand storytelling can help you create a unique and memorable brand identity. The numbers speak for themselves:
  • Product marketing is a key driver of growth: According to a study by the Product Marketing Alliance, 64% of product marketers believe that their role has become more important in the last year.
  • Product marketing drives customer lifetime value: A report by Forrester found that companies with strong product marketing capabilities see a 10% increase in customer lifetime value.
  • Product marketing enables sales success: A survey by SiriusDecisions revealed that 75% of sales professionals say that product marketing is critical to their success.

Where does product marketing fit?

The beauty of product marketing lies in its adaptability. It can be a standalone function, as seen in giants like Apple, or it can be seamlessly integrated within product development or the broader marketing team. The key is aligning it with your business needs.

In my experience, businesses in the growth stage benefit significantly from embedding product marketing within the marketing function. This ensures that marketing campaigns are laser-focused on customer needs and drive demand effectively. As you transition to sustaining growth, aligning product marketing with product development becomes crucial. This ensures that customer insights are baked into the product development process, leading to offerings that truly delight.

Throughout my career, I've seen the transformative power of product marketing firsthand. From building engaging product showcases to leading brand repositioning and product portfolio design, I've helped businesses of all sizes achieve remarkable results.

For example, at one large global corporate business, I spearheaded the transformation of global product marketing, establishing a customer-centric strategy and a scalable go-to-market framework. This resulted in an 8% increase in sales performance and a 2% uplift in customer satisfaction.

At one medium-sized international business, I led a transformative rebranding of a global enterprise SaaS company following VC funding and M&A. By streamlining the marketing structure and repositioning campaigns for growth, we achieved a 2.8% uplift in lead generation and a 1.8% growth in the pipeline within the first three months.

Here are my top tips for small, growing businesses to ensure product marketing is foundational to your marketing strategy and why content marketing, SEO, and social media marketing can't fully succeed without it:

  1. Champion the customer:
  • Understand your ideal customer deeply. Develop detailed buyer personas that go beyond demographics and delve into their motivations, pain points, and aspirations. This customer-centric approach should guide product development, messaging, and go-to-market strategy.  
  • Why it's crucial: Without a deep understanding of your target audience, your content, SEO, and social media efforts will lack focus and fail to resonate. Product marketing ensures that all marketing activities are aligned with customer needs and preferences.  
  1. Craft a compelling story:
  • Develop a strong narrative around your product or service that highlights its unique value and benefits. Don't just focus on features; emphasize the positive outcomes customers will experience.  
  • Why it's crucial: A compelling story will capture attention, build brand loyalty, and drive sales. It provides the foundation for all your marketing content, ensuring consistency and impact across channels.  
  1. Align with sales:
  • Work closely with your sales team to provide them with the tools and knowledge they need to succeed. This includes creating compelling sales materials, providing product training, and offering ongoing support.  
  • Why it's crucial: A strong partnership between product marketing and sales ensures that your marketing efforts translate into revenue.  
  1. Track and measure:
  • Establish clear metrics to track the success of your product marketing efforts. This will help you identify what's working and what needs improvement, allowing you to optimize your strategy over time.  
  • Why it's crucial: Without tracking and measurement, you won't know if your product marketing efforts are generating results.  

Why other marketing efforts can't succeed without product marketing

  • Content marketing needs product marketing to provide a focused message and ensure that content is aligned with customer needs and the overall product strategy.  
  • SEO needs product marketing to identify the right keywords and optimize website content for relevant searches related to the product or service.  
  • Social media marketing needs product marketing to craft engaging social media posts that highlight the product's value proposition and drive traffic to relevant landing pages.  

By implementing these tips and recognizing the crucial role of product marketing, small businesses can ensure that all their marketing efforts work together harmoniously to achieve sustainable growth.

Don't miss out:

Product marketing is more than just a trend; it's a vital discipline for businesses that want to thrive in today's competitive landscape. Without it, you could be missing a crucial opportunity to connect with your customers, drive demand, and achieve your growth goals.

If you're ready to unlock the power of product marketing, reach out to The Marketing Centre. Let's work together to craft a winning marketing strategy that delivers exceptional results.

My expertise, combined with The Marketing Centre's proven track record, can help you achieve your business goals and reach new heights of success.

Jayne Pooley
Written by Jayne Pooley

Jayne is a seasoned marketing strategist with a global impact, fascinated by sensory marketing. She thrives on the challenges of engaging generational buyers in diverse industries worldwide. With proven skills in coaching businesses for growth and strategic diversification, Jayne's proactive approach drives successful campaigns, rebranding, and team development.

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