Business Insights
Retention
14 August 2019
8 ways to build customer loyalty
Useful tips for better customer relationships and improved customer retention. Learn how to create...
21 June 2019
14 ways to tell whether your customers love you
Keeping hold of customers is cheaper than acquiring new ones. So what are the KPIs and metrics to...
20 February 2018
Keeping Customers Satisfied in B2B and B2C Businesses
Customer retention is such an important element of marketing theory. So, what do you need to know?