Business Insights
7 steps to improve your customer retention
A 5% increase in customer retention can lead to an increase in profits of between 25% and 95%? Is...
How to brief an agency and agree a budget
A clear and considered brief will help bring your agency up to speed and increase the likelihood of...
How to manage marketing agencies and the pitching process
Working with marketing agencies helps you tap into skills you don’t have. Learn how to go out to...
How to find and fix leaks in your sales and marketing funnel
Continuously monitoring your sales and marketing funnel is the best way to create a smooth buyer...
What is a CRM and does your business need one?
What exactly is a CRM and how do you know if your business is ready for one? Read this article to...
How to get your current customers to spend more
In this post, we’ll look at four ways you can increase the amount that your existing customers are...
How to Implement a Winning Customer Retention Process
Why you need a customer retention process and tips on how to implement it effectively.
